Lunnoa

Banking

Transaction monitoring and fraud alert triage

Review flagged transactions, cross-reference customer and transaction history, and escalate only genuine alerts, reducing false-positive workload by 60%.

The challenge

90%+ of fraud and AML alerts are false positives. Analysts spend their shifts clearing obvious non-issues, burn out, and genuine fraud slips through in the noise. Hiring more analysts is expensive and doesn't scale.

How Lunnoa runs it

  1. 1

    Ingest

    Pull the documents, events, or system records that start this process.

  2. 2

    Analyse

    AI agents pick up flagged transactions, cross-reference customer profiles, transaction history, device signals, and external data, and produce a structured evidence pack for each alert.

  3. 3

    Decide or escalate

    Clear cases continue under policy; exceptions go to a person with a structured pack.

  4. 4

    Write back and prove

    Update systems of record and keep an attributable trail for review.

Systems touched

  • transaction monitoring
  • CRM
  • device signals
  • case management

In the product

Step-by-step agent behaviour

Pull the documents, events, or system records that start this process.

Compliance annotation

Every auto-close and escalation carries reasoning and evidence. Aligns with AML investigation and case-management expectations.

Security & architecture brief

Outcomes

  • 60% reduction in false-positive workload
  • Faster response to genuine fraud: minutes, not hours
  • Consistent decisioning: no analyst-to-analyst variance
  • Full evidence trail for every decision

Für Teams, die Infrastruktur bereits ernst nehmen.

  • CTOs und Platform-Teams, die die Passung zur eigenen Referenzarchitektur prüfen
  • Security und Compliance mit Fokus auf Datenresidenz und Zugriffskontrolle
  • Operations-Teams, die nachvollziehbare Läufe brauchen, keine Black-Box-Automatisierung
  • Builder, die unbegrenzte Nutzung unter einer Pauschallizenz wollen